Browse FAQs

How to Close Your Global Event Viewer

Published date: 19 May 2020

Summary


This KB article describes how to close your Global Event Viewer in ION:Vista.

The purpose of the KB article is to correct for a feature that can occasionally be confusing when a Global Event viewer has been created and is no longer needed.

Issue

Global Event Viewer will not close. Using the windows close box or File -> Close will only cause the event viewer to minimize.

 

Cause

The event viewer has become locked.

 

Resolution

This is quite simple, and takes 2 steps:

 

1) Select the options menu and choose Show Toolbox
2) Close the event viewer.

More Information

See Page 80 of the Client User Guide for information on adding the Global Event Viewer:

 

http://www.pwrm.com/library/technical_documentation/ION_Enterprise_5.5/ION_Enterprise_5-5_Client_User_Guide.pdf

 

 


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