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An error message appears while running the HMIG5U with a user account.

Published date: 21 December 2019

Issue:
When running we login with a non-admin account on the HMIG5U, we see an error regarding a license.

Product Line:
HMIG5U (PV:01)

Resolution:
If you see the error "No License Key Detected" while running the HMIG5U with a user account (Non-administrator privelages), delete the following registry key (while logged in as an Administrator) and reboot the HMI:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\RTPrimaryBoot


 

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