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​ My heat pump heats when in cooling mode or vice versa.

Published date: 10 June 2020

Problems with Heat Pump when Cooling, it heats and vice versa.

Product Line:
Wiser Air

Maintenance / Set up

Set Up / Installation

  • Confirm that the back plate is wired correctly with no loose connections.
  • If problem persists you may need to adjust the O/B wire orientation in Settings. To get to this setting tap the menu button in the top left hand corner. Then in the drop down menu go to system. Next select advanced and change the orientation selection. Give the heat pump about five minutes to reflect the change.

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