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Can the PM5500 series meter be reset remotely?

Published date: 03 June 2020

Issue
Can the PM5500 series meter be soft reset via the front panel or through communication?

Product Line
PM5500 series meter

Cause
Need to safely power cycle the control power on the PM5500 series meter, but can't access the control power terminal.

Resolution
The warm start reset command is available only through communication (Ethernet and Serial) and is not available on the front panel display. If you're able to access the meter through Ethernet or serial communication, the reset command can be executed. This is done by sending command 1000 over Modbus to the PM5000 using Modbus Tester. See FA241856 for instructions. 

Note: this command will restart the meter OS, not the communication OS

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