Browse FAQs

Energy Meter displays Error Check Wires

Published date: 03 June 2020

Energy Meter Basic / Extended displays Error Check Wires

Product Line
Energy Meter Basic model
Energy Meter Extended Range model

Front Panel

After applying power to the meter, the meter displays "ERROR CHECK WIRES RED* CT RED* VOLT LEAD SAME PHASE"

Meter will display this message if, the phasing of the CT and voltage leads are incorrect or if the load is below the minimum for the CT. The datasheet specifies the CT's to have a 2% minimum. If the CT's are rated for 100A, the minimum amperage required is 2A. 

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.