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How to get replacement the cover for a Powerpact M, P, R and Masterpact breakers

Published date: 17 January 2020

Issue:
How to replace cover on Powerpact and Masterpact circuit breakers

Product Line:
Circuit Breakers

Environment:
Applies to PowerPact M, P, R, Masterpact

Resolution:
A new cover cannot be ordered by catalog number because the cover has to be customized with appropriate labels for the breaker it will be installed on.
To get a new cover, first obtain a "repair and return" RMA from Customer Service.  Then return the cover to the factory with a request for a new one.  Alternatively, you can send a clear photo showing the catalog number and serial number to Customer Service at cedar-rapids-customer-service@schneider-electric.com and ask them to send a cover.  There will be a charge and you will have to send the old cover back to complete the process.

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