Advantage Service Plan for Cooling | Schneider Electric Australia

Discover Advantage Service Plan for Cooling

Why buy our Advantage Service Plan?

With Advantage Service Plans, you’ll get:

Best-in-class support from our qualified services team
24/7 remote technical support
On-site next-business-day response time with upgrade options
On-site preventive maintenance visit
Predictable costs with 3 service plans, as well as remedial parts, travel, and labour at discounted rates or included (depending on the service plan selected)

Benefits of Advantage Service Plan for Cooling

Improves operating efficiency, safety, and cost control

Our safety training and software upgrades help increase physical safety, cybersecurity, minimise operational costs, and prevent unforeseen maintenance costs.
Increase uptime of installation

Preventive maintenance helps increase the uptime of your mission-critical infrastructure and optimise your system performance.
Best-in-class on-site services

We provide on-site services within next business day wherein our highly skilled services representatives support your system issues using our proprietary diagnostic tools and contribute to your peace of mind, freeing up your time to concentrate on your core business.
24x7 Remote Monitoring with EcoStruxure™ Asset Advisor option

Our Remote Monitoring with EcoStruxure™ Asset Advisor option provides professional analysis, timely issue notifications, detailed data visibility, and prompt action by a dedicated support team.

If you’re seeking greater peace of mind, Advantage Service Plans, including the remote monitoring option is the right choice for you. By using EcoStruxure™ Asset Advisor, our cloud-enabled 24/7 remote monitoring service, we help you proactively mitigate potential issues by monitoring your cooling system’s health. Choose this option and benefit from monitoring, alarming, and access to reports on asset status.


Support	24/7 Technical remote support
	Next Business Day Emergency On-site Support Option to upgrade to 8 or 4 h
Maintain	Preventive visit by a qualified services representative	2 visits	2 visits	2 visits
	Travel and Labour costs included for remedial	Discounted rates
	Remedial Parts included	Disounted rates	Disounted rates
EcoStruxure Asset Advisor Option
Monitor	EcoStruxure IT web and mobile application	Option	Option	Option
	24/7 Remote Monitoring, alarming and troubleshooting	Option	Option	Option
	Monthly automated asset data reporting	Option	Option	Option

*Additional preventive maintenance visits and customisable services features like gas leakage detector calibration and safety valve replacement are available as part of the upgrade options. The availability of upgrade options and response time might vary from country to country. For further information, please contact our Services representatives.