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Field Services Specialist - Global Supply Chain

New Cairo (Cairo), Egypt
Schneider Electric
Req ID:

Job Description

This is a Temporary role :Deploy the Global Field Services Supply Chain Scorecard into the region 
 1- Run monthly performance capture process per GSC calendar
 2- Collect data for analysis to propose and evaluate flow options for:
  a) Improving OTDS; b) Optimizing: total lead time, total logistics cost & total inventory.
 3- Drive Performance Improvement / KPIs Review process between GSC management and Field Services Management With main countries of the Logistics territory With regional Field Services Leaders and Global Field Services Supply Chain Team 
 4- Follow and drive availability of logistic agreement/offer to confirm agreement to requirements for performance monitoring and continuous improvement.
 5- Set and update the  Field Services Logistic Offer in collaboration with business, Finance, CCC, CS&Q
 6- Own and maintain Field Services Logistic Offer enablement (CPC, Internal Customer masterdata) – by delegation or in partnership with Logistic Territory CLO Manager
 7- Assess the relevancy of the Field Services Logistic Offer based on regular business feedback from Field Services Sales, Marketing and Operations as well as customer inputs
 8- Monitor and drive resolution of Customer claims generated by Field Services Supply Chain
 9- Animate with Field Services team Customer interactions (reactive from claims, proactive visits, research, CLO and action plan communications)



Skills and competency
    • Language & communication
    • Customer centric
    • Ability to communicate and manage internal customers
    • Cross Functional communication
    • Supply Chain and logistics
    • Field Services business knowledge
    • Performance  Management
    • Analytical skills
    • Advanced Excel Skills
Required experience
    • 3- 5 Years of Experience
    • Previous work experience in  supply chain operations(transport, distribution center, manufacturing )
    •  Experience in  projects management, or cross-functional management Customer facing / support experience (CCC Filed Services, CLO, )
    • Supply Chain planning processes : Forecasting, Inventory planning, DRP/MRP  ,  ERPs and Supply Chain Planning IT Tool
    • Familiar with Field Services Business


Schedule: Full-time
Req: 006AK7
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