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Technical Writer

Location(s):
Andover (Massachusetts), United States
Categorie(s):
Technical
Req ID:
006EMP

Job Description

 

 
Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment.  
 
Great people make Schneider Electric a great company. 

Job Summary

We are currently seeking a technical writer to join our growing team. The ideal candidate will produce technical documentations, trainings and tutorials for our brand news cloud platform. In this role, you will have the opportunity to collaborate with our talented team to educate and promote our solution across the company and externaly to our partners. 



What do you get to do in this position?
  • Work with Team Lead and developers to plan and produce technical documentations for our software products
    • Training manuals and eLearning Guides
    • API and SDK documentation
    • Knowledge Bases
    • User Guides, Installation Guides and Quick Start Guides
    • Support and Troubleshooting Documentation
  • Organize webinars to communicate internaly and externaly about the platform capabilities and use cases
  • Gather the user feedback, evaluate the feedback and recommend and execute improvements

Qualifications

We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.  
 
This job might be for you if:
  • 3+ years of proven work experience in developing technical documentation for software products
  • Bachelors degree in Computer Science or relevant field
  • Should be able to describe complex concepts clearly
  • Should be comfortable with writing simple code snipets and scripts
  • Experience with software design and development is a plus
  • Knowledge of APIs concepts and technologies (REST, GraphQL, etc.)

Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, 401(k)+ match, and more. Click here to find out more about working with us: http://se.com/us/careers.  
  
We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We’re recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company.  See what our people have to say about working for Schneider Electric.   

  
Let us learn about you! Apply today.  
   
You must submit an online application to be considered for any position with us. This position will be posted until filled.  
   
It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.  
   
Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.  
   
Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.  

Schedule: Full-time
Req: 006EMP
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