Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
Why are ComPact NS/ PowerPact P, R breakers not available in the device selection list of Com’X 210/ 510?

Issue

Why are ComPact NS/ PowerPact P, R breakers not available in the device selection list of Com’X 210/ 510?

How to select a device profile for these breakers during commissioning process?
The ComPact NS/PowerPact P, R breakers discover as MasterPact breakers. ComPact NS/PowerPact P, R breakers do not appear in the device selection list of the Com’X 210/ 510, so user is unable to select these devices.


Product Line
Com'X 210: All firmware versions
Com'X 510: All firmware versions

Environment
ComPact NS/PowerPact P, R breakers on Com’X 210/510 network.

Cause of Issue
Com’X includes support for the MicroLogic trip units A, E, P, H which are used by MasterPact, PowerPact P, R/ComPact NS breakers. Com’ X supports the PowerPact/Compact NS breakers as MasterPact breakers. The PowerPact P, R/ComPact NS do not display in the device selection list.


Resolution
To create a PowerPact P, R/ComPact NS breaker within Com’X:
1.Select a MasterPact breaker with corresponding MicroLogic trip unit (A, E, P, H) from the Device Type drop-down list.
2.Rename it as PowerPact P, R/ComPact NS breaker.
Click Create to create the PowerPact/Compact NS device.
Create New Device setup

Schneider Electric Canada

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

  • Product Selector

    Quickly and easily find the right products and accessories for your applications.

  • Get a Quote

    Start your sales inquiry online and en expert will connect with you.

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Help Center

    Find support resources for all your needs, in one place.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Register Your Product
  • Blog
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings