This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
How can I integrate my SMT Smart-UPS with third party applications?
Product Line:
Smart-UPS SMT
Environment:
All models except for SMT1000RM1U and SMT1500RM1U, UPS Firmware Rev 9.0 or greater
Cause:
APC by Schneider Electric uses a proprietary protocol called Microlink to communicate with APC branded software solutions. This protocol is used by all SMC, SMT, SMX, and SURTD series Smart-UPS products. Some customers may want to integrate UPS communications directly with their own applications.
Resolution:
To allow for third party integration APC has enabled Modbus communications on all SMT series Smart-UPS (except for the SMT1000RM1U and SMT1500RM1U).
The UPS units must be running UPS firmware version 9.0 or greater.
Documentation for Modbus integration (and other Communications Information) is available via the following two App Notes:
AN-176 "Modbus Implementation in APC Smart-UPS"
AN-177 "Software interface for Switched Outlet and UPS Management in Smart-UPS"
AN-181 "Smart-UPS Communications"
You can find these and many other APC App Notes HERE.
How can I integrate my SMT Smart-UPS with third party applications?
Product Line:
Smart-UPS SMT
Environment:
All models except for SMT1000RM1U and SMT1500RM1U, UPS Firmware Rev 9.0 or greater
Cause:
APC by Schneider Electric uses a proprietary protocol called Microlink to communicate with APC branded software solutions. This protocol is used by all SMC, SMT, SMX, and SURTD series Smart-UPS products. Some customers may want to integrate UPS communications directly with their own applications.
Resolution:
To allow for third party integration APC has enabled Modbus communications on all SMT series Smart-UPS (except for the SMT1000RM1U and SMT1500RM1U).
The UPS units must be running UPS firmware version 9.0 or greater.
Documentation for Modbus integration (and other Communications Information) is available via the following two App Notes:
AN-176 "Modbus Implementation in APC Smart-UPS"
AN-177 "Software interface for Switched Outlet and UPS Management in Smart-UPS"
AN-181 "Smart-UPS Communications"
You can find these and many other APC App Notes HERE.
Released for: Schneider Electric Egypt and North East Africa
