Issue:
Powering the ATV312 by an external 24Vdc only

Product Line:
Altivar 312

Environment:
All

Cause:
Installation/programming

Resolution:
No, this drive must have line voltage applied. The voltage must be within -15% to +10% of the rated line voltage.

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.

Released for: Schneider Electric Hong Kong