Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
What causes an Err 7 fault code in an ATV31 drive?

Issue:
Err 7 fault code in ATV31 drive

Product Line:
ATV31, All models, All serial numbers

Environment:
All

Resolution:
Possible cause of Err7 on the ATV31 remote display:
1).  Baud rate not equal to 19.2 kb/sec   - Set to 19.2  in the COn Menu parameter tbr
2).  Format is not equal to 8bits even parity 1 stop bit (8E1) - Set to 8E1  in the COn Menu parameter tFO
3).  Defective cabling or connection between the VFD and keypad - change the cabling
4).  Defective keypad - replace the keypad
5).  Shorted pins on the comport of the VFD - If no physical short on the pins in the comport then the issue is internal to VFD, replace VFD

Schneider Electric Hong Kong

Explore more
Range:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:

Need help?

  • Product Selector

    Quickly and easily find the right products and accessories for your applications.

  • Get a Quote

    Start your sales enquiry online and an expert will connect with you.

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Help Centre

    Find support resources for all your needs, in one place.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact centre
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings