Goals and Symptoms
ION Setup Crash Memory Error
ION Setup V2.0 crashes after the splash screen with the following application error:
The instruction at '0x77e2b31b' referenced memory at '0x00000006'. The memory could not be 'read'.
Symptoms
When launching ION Setup, the above error displays.
Causes and Fixes
Cause
The file IONSETUP.DAT is corrupt. This problem may occur if the file is 0 bytes in size.
Resolution
Backup IONSETUP.DAT and restart ION Setup. A new file is generated; it is located in the root of the ION Setup installation. The network setup configuration will be lost unless you can recover it from the old file.
Released for: Schneider Electric Hong Kong
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales enquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Centre
Find support resources for all your needs, in one place.
