Browse FAQs

The main load on an Ulti switch / dimmer is turned off automatically

Published date: 27 August 2020

Possible causes are

1.   The Power rating is too low. Replace the load with one that meets the minimum loading requirement.
2.   Wires are not properly secured in the terminals. Make sure the wires are secured and screws are fastened properly.
3.   The switch / dimmer is controlled by other remote control unit within the area. Determine which remote control unit(s) is (are) controlling the particular main light.

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.