1. Go to launch logs by accessing this path in your local computer
C:\Users\SESXXXX\AppData\Roaming\Schneider-Electric\Ecoreach\Logs
User directory
2. Open EPC EPCLaunchLog.txt logs
3.Scroll down to view logs with latest date
4. when user sees logs with text as shown below : For example
5. Node server is not up- which refers , NODE Socket Server port (8084)is occupied by some other application .
6. To free up the occupied ports , Please refer attached troubleshooting guide (Page -30 to 32) with the help of local IT team.
7. Refer prerequisite for successful installation and launch with the help of local IT team https://download.schneider-electric.com/files?p_Doc_Ref=DOCA0134EN&p_enDocType=User+guide&p_File_Name=EcoStruxure+Power+Commission+Installation+Guide.pdf
8. Launch Ecostruxure power commission.
C:\Users\SESXXXX\AppData\Roaming\Schneider-Electric\Ecoreach\Logs
User directory
2. Open EPC EPCLaunchLog.txt logs
3.Scroll down to view logs with latest date
4. when user sees logs with text as shown below : For example
5. Node server is not up- which refers , NODE Socket Server port (8084)is occupied by some other application .
6. To free up the occupied ports , Please refer attached troubleshooting guide (Page -30 to 32) with the help of local IT team.
7. Refer prerequisite for successful installation and launch with the help of local IT team https://download.schneider-electric.com/files?p_Doc_Ref=DOCA0134EN&p_enDocType=User+guide&p_File_Name=EcoStruxure+Power+Commission+Installation+Guide.pdf
8. Launch Ecostruxure power commission.
Released for: Schneider Electric Hong Kong
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