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StruxureWare Power Monitoring Expert (PME) 7.2 or 8.0 Web Reporter stop working after upgrading to Google Chrome 37

Published date: 06 June 2018

You are unable select sources, measurements or perform any action that creates a popup dialog in PME Web Reporter when using Google Chrome version 37.0.2062.103 or higher.

Product Line
StruxureWare Power Monitoring Expert 7.2.x
StruxureWare Power Monitoring Expert 8.0

Running Web Reports using Google Chrome browser version 37.0.2062.103 or higher

The reason this happens is because by default version 37 of Chrome no longer allows web applications to pop up separate windows (called modal dialogs) on top of a webpage This is what the Reports application does to display the Source Selector, Measurement Selector and most of its other windows.  This is also know as "Googles deprecation of the showModalDialog API".

*Warning: Take backups of any files prior to modifying them. Ensure the backups are in a location that will not be overwritten (i.e. the Desktop).

Perform the steps outlined in the attached procedure for enabling deprecated web features.

After these steps have been performed, if the version of Chrome installed is v39 or greater, when selecting source and measurement we will get a blank pop-up as shown below:

Simply click the X button in the upper right-hand corner and it will lead you to another pop-up window which will allow you to select your desired sources. The same procedure should be followed for the measurement selector.


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