Browse FAQs

COm X Configuration Transfer Issue

Published date: 27 September 2019

Copying the configuration from one Com'X to another causes connection issues.

Produce Line
Com'X 200, Com'X 210, Com'X 510

The problem comes from the clone of the first com’x configuration. There is a bug in Com’X which is still not resolved in 3.6.3 nor 4.0.10. 
The backup and backup for the duplicate contains the connection information to DSP.
So when you apply the backup on another Com’X, the new Com’X will connect with old Com’X credentials.

Avoid doing configuration transfers from one Com'X to another.

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