{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
Search FAQs
SRT 8 or 10kVA reports Error P.11 or DC Bus Soft Start or event codes 124/125
Issue: The UPS reports P.11 or DC Bus Soft Start - event 124/125



Product Line: SRT 8-10kVA Models

Resolution:
Clear the Alarm. Turn the output ON again. If the problem persists, Brain dead the UPS. If the alarm reoccurs, perform a UPS Firmware upgrade to the latest 04.7 revision that addressed these issues. For complete upgrade instructions please refer to FA164737.

Release Notes (UPS 04.7):
========================
1. Improved system performance of transitions between Online and Bypass operation modes.
2. Improved system behaviour for three phase input configurations to reduce transitions to battery under certain input feed conditions.
3. Improved system behaviour to eliminate false detection of DC bus under voltage alarm under certain conditions.
4. Improved system handling for certain AC input conditions during system start-up.

Schneider Electric Ireland

Explore more
Range:
Articles that might be helpful Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range: