Our Brands

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
E7344 error on LXM32 drive
Issue:
E7344 error on LXM32 drive

Product Line:
LXM32
Lexium 32

Resolution:
Error E7344 occur because hyperface provides the drive with sine cosine signal and incremental position. The drive compares both and when there`s a mismatch comes E7344. The cause can be a faulty feedback cable or e.g. the pins in the motor socket are pressed (not correctly fixed) or faulty encoder. Another possibility could be high interference to the feedback cable/system. An often cause for E7344 is when the customer uses self made feedback cables.

You can try the following to resolve the problem:

1. Test with a reference motor/feedback cable from a running system, check the EMC situation on site (ground the shield of the feedback cable and motor cable).
2. Check if the customer uses origin motor and feedback cables.
3. Have the motors ground connection via the flange, otherwise an additional ground connection (min. 10mm²) would be necessary

Schneider Electric Ireland

E7344 error on LXM32 drive
Issue:
E7344 error on LXM32 drive

Product Line:
LXM32
Lexium 32

Resolution:
Error E7344 occur because hyperface provides the drive with sine cosine signal and incremental position. The drive compares both and when there`s a mismatch comes E7344. The cause can be a faulty feedback cable or e.g. the pins in the motor socket are pressed (not correctly fixed) or faulty encoder. Another possibility could be high interference to the feedback cable/system. An often cause for E7344 is when the customer uses self made feedback cables. 

You can try the following to resolve the problem:

1. Test with a reference motor/feedback cable from a running system, check the EMC situation on site (ground the shield of the feedback cable and motor cable). 
2. Check if the customer uses origin motor and feedback cables. 
3. Have the motors ground connection via the flange, otherwise an additional ground connection (min. 10mm²) would be necessary 

Schneider Electric Ireland

Explore more
Range:
Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:
Explore more
Range:

Need help?

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Search FAQs

    Search topic-related frequently asked questions to find answers you need.

  • Contact Sales

    Start your sales enquiry online and an expert will connect with you.

  • All Support & Contact

    Find answers now. Search for a solution on your own, or connect with one of our experts.

I'd like to receive news and commercial info from Schneider Electric and its affiliates via electronic communication means such as email, and I agree to the collection of information on the opening and clicks on these emails (using invisible pixels in the images), to measure performance of our communications and improve them. For more details, please read our Privacy Policy.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Find our Offices
  • Where to buy
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings
Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.