Our Brands

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
Netbotz 750/755 | Using Special Characters for Root and Superuser Password
Netbotz 750/755 | Using Special Characters for Root and Superuser Password

Product Line:
Netbotz 5.x

Environment:
NBRK0750, NBWL0755, potentially any firmware

Cause:
While most special characters for the root and superuser password are supported, including % or + in your passwordwill lock you out.
When the password has any of the 2 unsupported special characters, the appliance will accept the password without any error message. However, logging in with the password will prompt an error that the username or password is incorrect.

Resolution:
These special characters !@#$^&*<>?-=./”()|are accepted by the appliance.  Any combination of these characters should work.
If your root or superuser password includes % or +, follow the password reset procedure below.

NetBotz 750 | Resetting a Lost Root Account Password
NetBotz 700 | Resetting a Lost Super User (Web UI) Account Password

Schneider Electric Ireland

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Search FAQs

    Search topic-related frequently asked questions to find answers you need.

  • Contact Sales

    Start your sales enquiry online and an expert will connect with you.

  • All Support & Contact

    Find answers now. Search for a solution on your own, or connect with one of our experts.

I'd like to receive news and commercial info from Schneider Electric and its affiliates via electronic communication means such as email, and I agree to the collection of information on the opening and clicks on these emails (using invisible pixels in the images), to measure performance of our communications and improve them. For more details, please read our Privacy Policy.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Find our Offices
  • Where to buy
  • Careers
  • Company Profile
Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.