Issue
Customer is asking if PM5500 meter supports BACnet IP

Product Line
PM5560 (METSEPM5560)
PM5563 (METSEPM5563)

Environment
Firmware upgrade

Resolution
BACnet IP protocol is now available as a standard feature on all PM5500 series power meters. BACnet is an open, industry-standard protocol that allows data to be easily shared between devices from different manufacturers. Simultaneous communication via BACnet and Modbus over Ethernet allows more than one system to communicate with the same meter at the same time. PM5500 meters are BTL tested and approved to assure buyers and reduce the risk of integration errors and the associated costs in the field. Firmware in existing meters can be upgraded to version 2.3.0 to enable BACnet IP communications. For details on upgrading firmware on the PM5500 series, reference Video: PowerLogic PM5500 - Upgrade Procedure for Firmware using FTP | Schneider Electric USA

Firmware version 2.3.0 can be found in the above FA299853 or from the following link: PM5560 PM5563 V2.3.0 Firmware and associated files (Revision History, Register List, Whats New, MIB, etc.) | Schneider Electric

The updated documentation is linked below.
PowerLogic PM5000 Handout: https://www.se.com/us/en/download/document/4100BR1501R04/
PowerLogic PM5500 Series User Manual: https://www.se.com/us/en/download/document/HRB1684301/

Released for: Schneider Electric Malaysia