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Welcome to the Schneider Electric Website

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Search FAQs

Where can I get the Test Report for a returned Altivar or Altistart product?

Issue:
Customer wants a copy of the test report after sending a drive or softstart for evaluation.

Product line:
Altivar, Altistart

Environment:
All

Cause:
N/A

Resolution:
Contact Schneider Electric, Industrial Repair Services directly at 1-800-950-9550 for a copy.  They will need the drive/softstart part number and serial number.
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