Our digital services at the core of your EcoStruxure™ Service Plan

Accelerate your digitalisation journey with exclusive digital services and support provided by our next-generation services plans for increased efficiency and uptime.

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Explore our digital services

Discover how we can help you improve asset performance, risk management, business operations efficiency, and uptime with the combination of:

The innovative technology of machine learning and AI for the analysis of multiple data points.
Best-in-class support of our experts from the Network Operating Centre.

System approach and deep expertise

We offer open, cross-domain, multi-layered expertise for in-depth analytics leveraging the power of AI.

Constant improvements and innovations

We work in a continuous cycle of new features, releases, and updates with a focus on innovations for our equipment and digital platforms.

Data-driven insights

We enable decision-making based on predictive analytics to get visibility in an ambiguous world and enable benchmarking between facilities.

People empowerment

We build life-long relationships and empower your team with the best expert support and technology.

Discover predictive analytics powering digital-enabled services plans

Boost your electrical distribution assets with machine learning and AI

When managing your electrical distribution equipment, you face multiple challenges which can affect your business operations' uptime and efficiency. Leverage the power of our digital services for better decision-making.

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Miniature of a digital tablet presenting the results of asset condition based monitoring

Reinforcing electrical uptime

We help you increase the uptime of your electrical distribution by monitoring its health and criticality through our asset health index.

Reducing electrical fire events

Fire events pose a risk to any business and people’s safety. We help you reduce electrical fire event probability for your equipment with thermal monitoring and the electrical fire prevention index.

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Moving to condition-based maintenance

We monitor the condition of your equipment (stress, wear, and ageing) to determine which maintenance task needs to be carried out and when to optimise planned downtime through our maintenance index.

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Maximise power reliability with advanced analytics

Confidence in your power management system is key to ensuring power distribution reliability and optimised staff operations. Discover how our digital services can help optimise data quality and power management while bringing efficiency, reliability, and sustainability into your operations.

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services team performing data quality analyziz

Establish a trusted data foundation with data quality analytics

Find and prioritise data quality issues anywhere in your system, recommending ways to correct them with regular system checks on data integrity, required by ISO 5001.

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services technicians analysing the electrical asset heath report

Improve electrical health of your power systems

Along with our expert engineers, your team can prioritise potential power quality issues based on severity and get recommendations on ways to optimise system performance through corrective or mitigation actions.

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Manage alarms in the system with our advanced analytics

Reduce the total number of generated alarms. Using ISA-18.2 as a reference, the alarm health service identifies excessive alarm conditions and recommends actions to remove, repair, or resolve.

Optimise your data centre and edge applications with predictive analytics

Your critical applications, whether it’s a UPS system or data centre infrastructure, require the best support to keep your operations running. Unlock the potential of your connected assets with our innovative analytics.

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Two digital services consultants are remotely monitoring the power distribution of on-site equipment

Shift to condition-based maintenance

We monitor the condition of your modular data centre at the system level (stress, wear, and ageing) to determine which maintenance task needs to be carried out and when, enabling the optimisation of on-site activities through our maintenance index.

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Your remote expert team from the Network Operating Centre

To support your business operations and help you get the most from your data and infrastructure, we have a dedicated and highly skilled team of experts from our Network Operating Centre (Connected Services Hub) available remotely 24/7. They proactively monitor, diagnose, analyse, troubleshoot, and advise on your critical electrical assets performance by leveraging our innovative digital platform.

network operating centre team monitoring facility operations

Insights into digital services possibilities

CERN

EcoStruxure Transformer Expert helps one of the largest and most respected scientific research centres, CERN, monitor ageing transformers to anticipate risks and extend life expectancy.

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Shift to condition-based maintenance opens in new window

Learn about the benefits of condition-based maintenance and how it can help you increase uptime, efficiency, and lifespan of your electrical distribution equipment.

Strategies for maintaining electrical distribution equipment opens in new window

Different approaches to equipment maintenance have varying effects on safety, service continuity, power infrastructure optimisation, equipment protection, energy efficiency, efficient spare parts management, and the total cost of ownership.

Bringing critical power distribution out of the dark and into a safer, more reliable, and sustainable future opens in new window

Proven technologies enable full digitisation of the electrical distribution infrastructure by helping to improve safety, increase power reliability and business continuity, and optimise energy efficiency. Yet, most organisations are still not taking advantage of these advances.

Simplified UPS fleet management. Discover key drivers to quantitative UPS management. opens in new window

With fleets of UPSs distributed across multiple edge computing sites, companies face unique challenges in managing them cost-effectively. Proactive monitoring and servicing approaches are critical to addressing these difficulties over the UPS lifecycle.