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Senior Customer Project Manager

Sant Boi de Llobregat, Spain San Sebastian de los Reyes, Spain Seville, Spain
Customer Projects & Services
Req ID:

Job Description


Working as the appointed Project Manager on Integrated Control and Safety Systems and Advanced Control projects. Normally these projects will be with Installed Base customers, projects considered particularly important or with high levels of technical/commercial risk. The Project Manager has overall responsibility for the coordination of all aspects of delivery of these projects; technical, commercial and contractual. He/She ensures that projects are executed to the relevant standard internal processes (State Gate)




Contract Management

Conducts formal contract review and acceptance. Responsible, via the project team, for the identification and resolution of discrepancies between order and quotation, technical compliance and agreed schedule.


Customer Communications

Is the SE representative for all project related subjects. Manages all project related meetings (internal and external) and communications. 


Project Schedule

Responsible for maintaining delivery of the project to the agreed schedule. Provides monthly progress report to customer (where applicable) and all internal progress reports. Coordinates regularly with Engineering management function on current and future project resource needs.


Cost control

Maintains accurate cost control and forecast through ERP. Is responsible for the overall project budget. Plans and ensures cash flow requirements are met.


Project variations and scope changes

Identifies, quantifies and negotiates any project scope changes with the customer. Ensures that the scope variation tool according to GPO MOS is used and accurate. Should actively drive all projects for business development.


System Design

Coordinates with Technical Lead Engineer(s) on system architecture, and specifies and orders equipment through ERP. Expedites system component shipping, inspection and payment.


External Supply

Coordinates with SCM on project related aspects of external supply. Assists in technical specification preparation and subsequent order negotiations and supplier payments. Expedites third party delivery as per required project schedule. Ensures that the commercial terms and conditions of any third party purchasing is in line with project requirements.



Ensures that all company and customer quality procedures are met. Ensures all project documentation is control and where necessary delivered in a timing manner to the customer.


Project Acceptance, handover and close out

Coordinates formal acceptance of the project by the customer. Liaise with Field Service function on handover to commissioning services. Closes project with appropriate Close-out report and KM database update,


Pre-sales support

Involved in pre-sales proposal support – preparation of engineering estimates, works with SCM on third party equipment specification and procurement, assists sales team on contract negotiations and Terms and Conditions.









Service Operations Manager



Service Operations Manager


# of direct reports



# of indirect reports

Project Team



Short term project related travel is expected



Technical Skills



Good working knowledge of Microsoft Office products (Word, Excel, Access, Powerpoint, MSProject)


Working knowledge of Microsoft Project


Understanding of Project scheduling techniques


Basic financial concepts


Knowledge of Process automation systems





Commitment to Task:


Able to take responsibility for actions and outcomes and persist despite obstacles; demonstrate dependability in difficult circumstances and show a sense of urgency about getting results.



Able to maintain high standards despite pressing deadlines; establish high standards and measures; do work right the first time and inspect material for flaws; test new methods thoroughly, reinforce excellence as a fundamental priority.


Team Work:

Able to share due credit with co-workers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from co-workers; display team spirit.


Systematic Problem Solving:

Able to apply systems thinking to generate solutions; focus on process rather than isolated events; obtain multiple assessments of a situation and be systematic in identifying trouble spots; use tools to define problems; evaluate alternative solutions.


Decision Making & Problem Solving:

Able to take action in solving problems while exhibiting judgement and a realistic understanding of issues; able to use reason, even when dealing with emotional topics; review facts and weigh options.




Education and qualifications



Engineering Degree.


At least 5 years of project management experience in process control, IT, engineering or related industry


English plus at least one other language (Written/Read/Spoken) preferred.


Preferred MBA or good business/financial background


PMI (or similar) Project Management Certification





Let us learn about you! Apply today.


Why us?

Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.


€25.7bn global revenue

137 000+ employees in 100+ countries

45% of revenue from IoT

5% of revenue devoted for R&D



You must submit an online application to be considered for any position with us. This position will be posted until filled


It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

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