24/7 Remote Monitoring
Gain peace of mind, thanks to remote monitoring of critical asset health and operations, at all times, with alerts on any anomaly detected.
Key Benefits
Optimised Costs
Reduce maintenance and operational costs while maximising uptime with predictive analytics, proactive technical support and preventive maintenance strategies.
Customised Reports
Get proactive recommendations on your assets and facility operations to support decision-making and ensure process efficiency.
Dedicated Premium Support
Benefit from a single point of contact who remotely overlooks your assets and operations health to provide insights.
Connected Services Hub Commitments
Monitoring and Support
• A single point of contact covering major languages
• Prioritisation of incoming events and alarms
• Remote technical support on assets and operational processes
• On-site intervention on request
• Prioritisation of incoming events and alarms
• Remote technical support on assets and operational processes
• On-site intervention on request
Remote Operations
• Application configuration
• Quick response to the incident reported by the system or customer
• Remote asset management: maintain, configure, reboot
• Remote support of Field Services Representative
• Quick response to the incident reported by the system or customer
• Remote asset management: maintain, configure, reboot
• Remote support of Field Services Representative
Predictive Analytics
• Secure data extraction and analysis
• Insights from condition-based monitoring
• Maintenance plans based on asset health
• Personalised reports and recommendations
• Insights from condition-based monitoring
• Maintenance plans based on asset health
• Personalised reports and recommendations
Optimisation
• Optimising extracted data for peak performance
• Running analytics programs
• Identifying performance indicators
• Delivering reports and monitoring the execution of performance actions
• Running analytics programs
• Identifying performance indicators
• Delivering reports and monitoring the execution of performance actions
Supported Digital Offers
-
A downtime resulting in stalled operations isn't fun. Our digital services can ensure your facilities run at peak performance when you need it most.
-
With our suite of data-powered services, your buildings can optimise energy consumption and space use, while maximising profitability.
-
Does your business demand 99.9% of uptime? Explore our cloud-based digital services that offer 24/7 remote monitoring and timely alerts.
-
Ensuring your grid functions even in the event of a power outage is indispensable. With our digital services, your critical assets are connected and remotely monitored 24/7.
Get expert recommendations personalised to your installed base
See a sample optimisation report for a chemical plant with insights derived from EcoStruxure Asset Advisor.
Ready to order?
Start your sales enquiry online and an expert will connect with you.