Why is the meter configuration report (PM8000 using ION Setup) shows a lot of "Invalid request" responses and "false" settings.
Issue
The PM8000 configuration report is showing "Invalid Request" under the standard alarms even after the alarms have been configured correctly.
Product Line
ION Setup
PM8000
Environment
ION Setup
Cause
Functionality for the PM8000 was changed at the last moment and ION Setup was not verified to work with the new changes.
Solution:
Update to the latest release of ION setup. Version 3.0.15268.01 and later has corrected the meter configuration report for the PM8000. Refer to attached PDF for screen shots of report before and after the update to ION Setup
The PM8000 configuration report is showing "Invalid Request" under the standard alarms even after the alarms have been configured correctly.
Product Line
ION Setup
PM8000
Environment
ION Setup
Cause
Functionality for the PM8000 was changed at the last moment and ION Setup was not verified to work with the new changes.
Solution:
Update to the latest release of ION setup. Version 3.0.15268.01 and later has corrected the meter configuration report for the PM8000. Refer to attached PDF for screen shots of report before and after the update to ION Setup