Schneider Electric’s Trust Line
You can report any potential violations of our Trust Charter, our policies or the law, and contribute to upholding Schneider Electric’s values and maintaining a culture of Trust.
Your reports will be carefully reviewed, and appropriate actions will be taken to address the issues raised.
A speak-up mindset
Anonymity
When using Trust Line, you can stay anonymous, except where local regulations require identification. You can communicate with the compliance team or our investigators through a messaging platform while keeping your identity protected.
Confidentiality and data privacy
Your identity and information will be kept confidential, and your data will be handled with the utmost privacy and security. We take your rights seriously and we are committed to safeguarding your information throughout the process.
Care and protection against retaliation
Schneider Electric is committed to protecting you from any form of retaliation. Rest assured that specific measures will be taken to ensure your protection (distancing, psychological support, etc…).
Impartiality and presumption of innocence
The investigation process will be conducted with impartiality and fairness. Everyone involved will be presumed innocent until proven otherwise. Your concerns will be thoroughly and objectively reviewed, ensuring a just and transparent procedure.
FAQ
-
As an employee or stakeholder, you can report any conduct that may violate the Trust Charter, our policies, or the law. This includes concerns related to financial misconduct, fraud, corruption, harassment, discrimination, safety violations, or any other form of misconduct within the organisation.
-
Your report will be received by the Compliance Officer in your location. After an initial assessment, trained investigators will be assigned if the report is deemed a potential misconduct.
-
The Compliance Officer will be informed, and if necessary trained investigators will be involved. During the investigation, interviews may be conducted with witnesses and the individuals involved.
-
Reports are securely stored on the servers of an external provider to prevent breaches. Access to these reports is limited to specific high-level executives, Compliance Officers, and investigators within the company on a "need to know" basis only.
-
You can check out the Whistleblowing Policy for detailed information on how to report and why it is crucial for our culture of TRUST.