What can cause an INF7 [Internal Error 7] on an ATV340 series drive and how do I correct it?

Issue:
Customer is experiencing an INF7 [Internal Error 7] on an ATV340 series drive.

Product Line:
Altivar Machines, Altivar 340

Environment:
All models and serial numbers

Cause:
Communication interruption with CPLD component of Control Board.

Resolution:
Contact our local Schneider Electric representative.

Released for:Schneider Electric New Zealand