Our Support Programs
• Hardware - Preventative maintenance site visits, site engineering services, spare parts, module exchange and reserve programs.
• Remote management – Optional proactive monitoring of system status and health, including recent enhancements to cybersecurity, automated backups, and network troubleshooting.
• Software – Maintenance releases, service packs, patches and software updates, discounts on all offline tests, development, or disaster recovery system licenses.
• Additional options – Flexible funding, upgrade and migration planning, 4-hour response times, expanded onsite visits, lifecycle assessments, cybersecurity and turbomachinery services, Arc Flash mitigation, training and consulting