Welcome to the Schneider Electric Website

Welcome to our website.

Select your location

Welcome the the Schneider Electric French website. It looks like you are located in the United States, would you like to change your location?

Traduisez en francais

Collections Specialist

Monterrey (Nuevo León), Mexico
Req ID:

Job Description



Schneider Electric™ creates connected technologies that reshape industries, transform cities and enrich lives. Our 160,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment: https://youtu.be/NlLJMv1Y7Hk.
Great people make Schneider Electric a great company.
What do you get to do in this position?
This position is account able for collect ions in SAP Hanna, Q2c and Customer Portals in an accurate and timely manner. They will be joining a fast-growing department in the SE USA Collections group.
Essential Functions in Collections:
• Ability to comprehend and communicate effectively with the customers (written & verbal)
•Successfully manage accounts receivables portfolio and collect on accounts past due
•Strategize collect ion activities to maximize cash receipt
• Establish and maintain accounts receivable communication with customers through phone I e-mail
• Communicate with customer to attempt to bring resolution to unpaid accounts
•Document all account s receivable communications on the internal system for collect ions including coding of customer disputes and promise to pay
•Meet defined process target s and activity metrics SLA s
•Assist the Accounts Receivable Supervisor with monthly and weekly ad hoc reporting activities
•Helping in high-level negotiation with delinquent B 2B customers by calling and sending reminders
•Ensure prompt, same-day payment applications and quick resolution of any discrepancies in payment s. (I. e. credit s, charge back, et c.)
•Follow up with collect ion and allocation of unapplied credit s or payments
• Investigate and resolve customer nonpayment, short payment and or disputes
•Provide feedback to management concerning possible problems or areas of improvement
•Make recommendations to implement improved processes through lean & Six Sigma
•Participate in team planning meetings
•Work and maintain with KPI in a monthly basis




This job might be for you if You fit the following Requirements:
- Education Required: Bachelor' s degree (Accounting, Finance, Business Administration, Economics, International Business or similar
- Experience Required: 1 year in Collections
- SAP experience preferred or related ERP systems.
- Q2C experience desired but not required
- Excel required
- Travel: Willingness t o t ravel, valid Passport and visa
- Language: English required; French desired but not required

If our recruiting team determines your background may be a good match for this position, we'll contact you directly regarding the next steps in the process.

Internal mobility is a top priority at Schneider Electric. If you’re looking for your next step or want to try something new, applying for an internal opportunity can help you further develop your career.
 We seek out and reward people for being straightforward, open, passionate, effective and challenging the status quo. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company.  We’re looking for people with a passion for success — on the job and beyond. See what our people have to say about working for Schneider Electric: https://youtu.be/6D2Av1uUrzY.
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

Schedule: Full-time
Req: 006MQL
<script> $(document).ready(function() { $('head').append('<meta name="apple-itunes-app" content="app-id=714825126">'); }); </script>
<!-- Start SmartBanner configuration --> <meta name="smartbanner:title" content="mySchneider"> <meta name="smartbanner:author" content="Schneider Electric SA"> <meta name="smartbanner:price" content="Free"> <meta name="smartbanner:price-suffix-apple" content=" - On the App Store"> <meta name="smartbanner:price-suffix-google" content=" - Google Play"> <meta name="smartbanner:icon-apple" content="//lh3.googleusercontent.com/lAVirntKlp63vbntUZvOkMvZI8fE4rIoA5Lwif9M09VxzFhcWE21sTDYqJqOqIPqg4m4=w300-rw"> <meta name="smartbanner:icon-google" content="//lh3.googleusercontent.com/lAVirntKlp63vbntUZvOkMvZI8fE4rIoA5Lwif9M09VxzFhcWE21sTDYqJqOqIPqg4m4=w300-rw"> <meta name="smartbanner:button" content="VIEW"> <meta name="smartbanner:button-url-apple" content="http://m.onelink.me/e5bff3e5"> <meta name="smartbanner:button-url-google" content="http://m.onelink.me/16aa2579"> <meta name="smartbanner:enabled-platforms" content="android"> <!-- End SmartBanner configuration --> <link rel="stylesheet" href="[PublicationUrl]/assets-re1/css/smartbanner.min.css" /> <script type="text/javascript" src="[PublicationUrl]/assets-re1/js/smartbanner.min.js"></script>
Your browser is out of date and has known security issues. It also may not display all features of this website or other websites. Please upgrade your browser to access all of the features of this website. Internet Explorer 9 or higher is recommended for optimal functionality.


Do you have questions or need assistance? We’re here to help!