The Advantage Ultra Plan for VRLA Battery Systems provides remedial repairs as well as one scheduled preventive maintenance service visit during the agreement year. 1.1 Annual Preventive Maintenance Visit Included as part of the Advantage Ultra Service Plan for VRLA Battery Systems, the annual preventive maintenance visit provides a comprehensive visual, environmental and electronic inspection of the battery system to help ensure that components are performing to defined technical and environmental specifications. This service includes labor, travel expenses and a 24/7 scheduling upgrade option is available. 1.2 On-site Remedial Services Schneider Electric Services will dispatch qualified personnel to provide repairs in the event of a problem. Parts, including batteries, travel and labor are included. The standard response time is next-business-day with response time enhancement options available for purchase. The response time for batteries mirrors the response time purchased for the UPS at no additional cost to the Customer.
Files
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Advantage Ultra Plan for Battery Systems_Statement of Work.pdf
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