Issue: The UPS reports "Internal RBM Disconnected" or "Battery Modules Not Connected" alarm on the LCD.
Product Line: SRTL5KRM2UI, SRTL5KRM2UT
Environment: UPS firmware version 03.1 or earlier
Resolution: This issue is addressed in UPS firmware version 03.2 Upgrade the UPS firmware to version 03.2 or later. Refer to FA170679 or FAQ000242942 for more information on how to update the UPS firmware.
Product Line: SRTL5KRM2UI, SRTL5KRM2UT
Environment: UPS firmware version 03.1 or earlier
Resolution: This issue is addressed in UPS firmware version 03.2 Upgrade the UPS firmware to version 03.2 or later. Refer to FA170679 or FAQ000242942 for more information on how to update the UPS firmware.
Released for: Schneider Electric Philippines
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales inquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Center
Find support resources for all your needs, in one place.
