Como o podemos ajudar hoje?

0x401e04@vip.ASXDCPMS - failed to write config info to database because 'Register exists but label is empty.'. Will retry in 60s.

There are this kind of messages in the System Log.  There is not new historical logging for those SMPs
0x401e04@vip.ASXDCPMS - failed to write config info to the database because 'Register exists but the label is empty.'. Will retry in 60s.
0x40fc04@vip.ASXDCPMS - failed to write config info to the database because 'Register exists but the label is empty.'. Will retry in 60s.

Cause 1.
One of the inputs connected to a Datarecorder does not have a label. It might be that Label was deleted in Desigenr or the VIP file has been modified with Notepad++.
In this example, an arithmetic module provides the Datarecorder input.

Resolution1

1. Create a copy of the VIP file located at: C:\Program Files (x86)\Schneider Electric\Power Monitoring Expert DC Ed\config\cfg\vip\VIP.ASXDCPMS
2. To identify the Module with the issue, in this example arithmetic, open the "vip.cfg" and look for an empty label.  You can use "label = <0>"

In my example:
parent = 0x141c000
name = <15>ART448 Result 1
label = <0>


The above shows that Module Arithmetic 448 has the issue.

3. Open the VIP with the designer and locate the Arithmetic 448.  Click on Modify settings and set up a value for the label.  If you are not sure what to put there, select the Default label.

Before:

aa

Now should look like this:

bb

4. Save the changes.

This should solve the issue.

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