Issue:
UPS will not operate on utility power or may be displaying unusual characteristics.

Product Line:
APC AV Power Conditioners with Battery Back-UP
Models: J10, J10BLK, J15, J15BLK, S10, S10BLK, S15, S15BLK and S20BLK

Cause:
This may be caused by one of the

Environment:
UPS is not operating as designed following conditions;

• Improper Voltage
• Poor power quality

Resolution:
The following video details the process for the Brain Dead (Logic Reset) and Cold Start of AV Power Conditioners.

Released for: Schneider Electric Saudi Arabia