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Web Client system message "Error in Not Found"

Goals and Symptoms

Summary:
My CitectSCADA Web Server runs on a Windows Server 2003 machine. When I log in as the Web Client administrator to view the configuration page a system message "Error in Not Found" is displayed.



I believe the security settings are all correct, so what is wrong?

Facts and Changes

Keywords: web client, error, server 2003 ASP, ASP.NET, IIS, Active Server Pages, "Error in Not Found", PLS, PL SCADA, PLSCADA

Causes and Fixes

Solution:
This is unique to Windows Server 2003 or, more specifically, Internet Information Services Version 6 configuration.

1. Ensure that in Control Panel > Add/Remove programs > Windows components: 'Application Server' is enabled. Also, within Application Server, check that 'ASP.NET' and 'IIS' are enabled.



2. Ensure that in Control Panel > Administrative Tools > Internet Information Services (IIS) Manager: 'Web Sites' |_ 'Web Service Extensions' has the following set to 'Allowed' status:
- All Unknown ISAPI Extensions
- Active Server Pages
- ASP.NET v###.



These and further configuration requirements for IIS Version 6 can be found in the 'IIS' section of the document 'WebClient QuickStart'. Please refer the Whitepapers section of the Knowledgebase for this guide.




Original Article #: Q4185
Applies To: CitectHMI/SCADA Versions 6.00 6.00 Service Pack A 6.10
Original Publication Date: 22 September 2006
Suggested By: Simon Rooke
Last Modified: 1 April 2009
Modified By: AV
All content © 1992-2008 Schneider Electric

Legacy KB System (APS) Data: RESL193313 V3.0, Originally authored by DaMi on 12/09/2008, Last Edited by DaMi on 04/28/2009
Related ranges: PowerLogic SCADA 7.1, Legacy - SCADA 7.x, Legacy - SCADA 6.x

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