Serviceplaner

Schneider Electric Critical Power and Cooling Services (CPCS) UPS and/or PDU Advantage Ultra service offering provides remedial repairs as well as one scheduled preventive maintenance service visit during the yearly agreement.

Schneider Electric Critical Power and Cooling Services (CPCS) Advantage Max service option for your Advantage Plan provides a Data Center Health Check and an Asset Capacity Trending during the agreement year.

The Lithium Ion Battery Rack On-Site Warranty Extension Service extends the standard factory warranty coverage of the Battery Rack for one year. In addition to on-site remedial repairs covered during the extended warranty period, the On-Site Warranty Extension includes one Inspection Visit during the agreement year and connection to our cloud-based remote monitoring Service EcoStruxure Asset Advisor. This service can only be purchased concurrently with the sale of the battery Rack. Please contact your certified Schneider Electric CPCS sales representative for additional details.

The Schneider Electric Preventive Maintenance Program offers the best option to maintain the operational conditions of Prefabricated IT Modules, increase system uptime, meantime between failures (MTF), and contribute to maximum reliability in the customer’s business. Preventive Maintenance is based on periodic visits to check equipment, perform basic rectification activities, update software versions, and perform substitution of standard consumable elements. After each maintenance activity the client receives a report stating work performed, status of equipment, and improvement recommendations (operational reliability, safety, energy efficiency, regulatory aspects, etc.). Preventive Maintenance activities are performed with no disruption to the business continuity of the client. The Preventive Maintenance Service is performed during normal business hours. Upgrades to off-hours scheduling are available, please contact your Schneider Electric Representative for details.

Schneider Electric Maintenance and Support Service Plans offer the best option to maintain the operational conditions of Prefabricated Data Centers. Our service plans are customizable and include options for on-site service with guaranteed response time, preventive maintenance, replacement parts, and travel and labor for corrective services.