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Adding yourself as a purchaser for a Team in EcoStruxure Machine Advisor

Published date: 18 December 2019

Issue
I am unable to connect my Machine from the Fleet > Machine > Monitoring screen as the "Connect your machine" button is grayed out. There is a message which reads "To be able to have your own machine configuration, you have to define a purchaser for the OEM team."


How do I add myself as a purchaser for a Team?


Product Line
EcoStruxure Machine Advisor

Environment
EcoStruxure Machine Advisor Portal: https://machine-advisor.schneider-electric.com/


Resolution
Login to the EcoStruxure Machine Advisor portal (https://machine-advisor.schneider-electric.com/fleet) and follow these steps:
  1. Click on your Profile Name at the top right of the screen.
  2. Click on the “My Subscriptions” Tab.
  3. Then Tick the checkbox nex to the Team you wish to be the purchaser for under the  “I’m the purchaser” column.


You should now be able to click on "Connect your machine":

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