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Why Customise?

As you navigate through our site, we will provide you with the information that is most important to you and help you find what you are looking for faster.

What will you get?

  • A customised page with tools and documents relevant to you
  • A reduced product menu
  • Enhanced search results tailored to your needs

EcoStruxure™ Facility Expert

Operation, maintenance and energy management pocket app

Part of EcoStruxure

EcoStruxure™ Facility Expert (formerly known as Facility Hero) is a powerful app designed to make your operations simpler, more effective, more convenient and to make your processes and assets more reliable. EcoStruxure™ Facility Expert works on your smartphone or tablet, so you can stay in touch with your team from anywhere!

EcoStruxure™ Facility Expert
  • Features

    Equipment malfunction? Make repairs fast!

    In the event of an equipment fault or malfunction, get immediate alerts
    sent either automatically by the faulty equipment or by a building occupant.

    The app allows you to:

    • See where the problem is at a glance.
    • Browse all key indicators and rapidly identify the problem.
    • Immediately access all technical documentation and complete event log for the faulty piece of equipment. 
    • You can also share information with your entire maintenance team in real time for more efficient, traceable troubleshooting:
    • Coordinate work orders and maximise repair efficiency. 
    • Store key fault data and automatically generate reports.

    Preventative maintenance: the key to reducing equipment failures

    In the event of an equipment fault or malfunction: 

    • Get immediate alerts sent either automatically by the faulty equipment or by a building occupant. 
    • See where the problem is at a glance. 
    • Browse all key indicators and rapidly identify the problem. 
    • Immediately access all technical documentation and complete event log for the faulty piece of equipment. 
    • Share information with your entire maintenance team in real time for more efficient, traceable troubleshooting: 
    • Coordinate work orders and maximise repair efficiency. 
    • Store key fault data and automatically generate reports.


    Benefits

    Easier Maintenance
    Benefit from the user convenience of your smartphone,
    to support in all your usual tasks.
     
    More reliable equipment
    Get everything you need
    to reduce equipment failures
    and improve your facility’s
    efficiency and performance.
     
    Faster troubleshooting
    In the event of an equipment fault,
    you can easily access and share operational data,
    repair logs, technical documentation.
     
    Preventative maintenance
    The app lets you create and track long-term maintenance schedules.

    Applications

    Choose your right EcoStruxure Facility Expert

    Free Version

    • Access to the digital logbook features: planning, reminders, reports, log history, geolocation, QR code
    • Unlimited viewers
    • Storage size: 100M Professional Expert


    Professional Version

    • Access to the digital logbook features: planning, reminders, reports, log history, geolocation, QR code
    • smart asset self and remote alarming
    • Community of 5 contributors included & Unlimited viewers
    • Unlimited size


    Expert Version

    • Access to the digital logbook features: planning, reminders, reports, log history, geolocation, QR code
    • Self & remote alarming
    • API license enabling data exchange with third party software
    • Community of 12 contributors included & Unlimited viewers
    • Unlimited size

Have a question?

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