Service Plans

Safeguard the future of your electrical distribution installation with service plans to optimize equipment safety and lower total cost of ownership. Tailored maintenance packages that help to control and lower costs while improving equipment availability and lifetime. Peace of mind from a global company with manufacturer-level expertise, offering long-term support and committed to fast response times.

Advantage Service Plans provide, simple, flexible, and modular support for a range of industrial automation assets from basic robotics to complex control systems

Our Advantage Service Plans offer a simplified and modular annual service contract, designed to provide you with the right level of flexibility and confidence, to meet your support and maintenance needs. There are plans available for a range of industrial automation systems from advanced control systems to simple robotic devices.

AI-based predictive maintenance capability in select Altivar Drives can provide early detection of potential faults or malfunctions in the drive and the driven equipment to help prevent downtime.​

Embedded algorithms apply artificial intelligence combined with extensive application knowledge to monitor system load and stress levels to identify potential faults and predict possible future issues. This analysis enables you to take action at the right time, extending the lifetime of your assets while maintaining optimum performance levels. The solution can help predict both electrical and mechanical faults without the need for additional sensors.

The Customer FIRST Program is a comprehensive, but flexible service plan to support, protect, and optimize industrial and process automation systems.

Customer FIRST is a multi-tiered program that covers maintenance, lifecycle assessment, connected digital services and technical support, designed to extract and retain the maximum benefit from your industrial automation investment, across the operating life of the asset. A rich portfolio of essential services helps you proactively protect and extend the value of your investment in Schneider Electric products and solutions while maintaining asset performance levels.

Membership in EcoCare provides specialized support options and features to help protect your important system drives. The EcoCare program provides exclusive services support to boost uptime, reduce costs, improve efficiency, safety and performance in your business operations. EcoCare is your next-generation services plan.​

Improve your system reliability and uptime with advanced analytics, expert support and consultancy

Become an EcoCare member and enjoy a next-generation service plan for your Power Management System with priority access to services support, insights and recommendations. We can help you comply with ISO 50001, minimize system downtime and maximize operational efficiency in your electrical distribution network. Stay confident that your power management system is operating at peak efficiency today!

Integrating AI-based analytics with proactive, connected services helps to reduce unplanned downtime and extend the life of AC motor driven rotating equipment like fans, pumps, compressors, etc.

Simple setup, along with innovative analytics for condition-based and predictive maintenance, combined with proactive alerts, reports and recommendations from our experts, help you to not only mitigate, but avoid, the risks of equipment failure. Access to dashboards, along with energy monitoring and remote technical experts, provide the information, tools, and expertise to keep your assets running efficiently with reduced risk of unplanned downtime.

Augmented reality for instant diagnosis and contactless maintenance, for increased efficiency and lower costs EcoStruxure Augmented Operator Advisor puts real-time information at your fingertips, whenever and wherever it is needed. The custom application improves operational efficiency with augmented reality — enabling operators to superimpose the current data and virtual objects onto a cabinet, machine, or plant.

Improve your electrical distribution equipment uptime, safety and operational efficiency through AI-powered condition-based maintenance with 24/7 remote monitoring Become an EcoCare member and enjoy a next-generation service plan with priority access to services support, helping you minimize downtime and optimize on-site maintenance. Benefit also from insights into asset health to help extend its lifespan, stay compliant with standards and improve total cost of ownership (TCO). Get peace of mind for your operations today!

Condition-based maintenance service that enables dynamic scheduling of onsite activities for your variable speed drives. Increase business continuity combining data analytics and Field Services execution through tailored Condition-Based Maintenance service that reduces Total Cost of Ownership

Skip the drama when it comes to managing your Single-Phase UPS fleet through a membership with exclusive support and innovative digital services Become an EcoCare member for your single-phase UPS. Get a comprehensive experience combining the depth of our expertise with innovative digital capabilities, supporting the optimization of your OPEX costs and management of your distributed IT on the edge. EcoCare is your next-generation service plan.

Keep critical power on to maximize uptime and minimize costs Our service plans are designed to help you concentrate on your business - in the knowledge that your equipment is being looked after by experts.

Minimize downtime with a comprehensive maintenance service plan. Maximize the performance and efficiency of your cooling equipment while reducing costs with the right service plan. It helps prevent costly breakdowns and repairs while also increasing employee safety.

Maximize operational resiliency with an integrated service plan Combining the power of 24/7 remote monitoring support with advanced analytics and expert recommendations, our innovative condition-based maintenance approach helps optimize your operations while reducing risks.

Maximize your 3-Phase UPS uptime and lifespan through AI-powered condition-based maintenance with 24/7 remote monitoring Become an EcoCare member and enjoy a next-generation service plan with priority access to emergency support, helping you optimize on-site interventions and downtime. Benefit also from insights into asset health to help you extend the lifespan of your UPS and improve total cost of ownership (TCO). Get peace of mind for your operations today!

Asset management software and digital services Optimize critical infrastructures with our asset management software and digital services that combines OT solutions, data management, AI and domain expertise. Evaluate asset conditions with remote monitoring to mitigate system reliability risks.

Get an extension of factory warranty coverage beyond the original factory warranty term for peace of mind and protection from failure An extension of the factory warranty provides protection against potential UPS downtime and asset failure for extra peace of mind.

Warranty Extension

Extend your equipment’s lifespan with added early‑year protection that helps avoid unexpected repair costs and keeps operations reliable. With up to four additional years of expert support, you gain predictable costs and long‑term confidence in performance.

All-in-one and easy-to-deploy disruptive IoT sensor & software analytics to monitor the health of oil transformers Gain unprecedent visibility into the health status of your transformers, supported by condition-based monitoring for an optimized maintenance.