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Safety Alert for General Duty 30 & 60A, 120/240V, NEMA 3R Safety Switches

Hazard: The safety switch can potentially continue to supply electricity even in the "OFF" position. This poses a potential risk of an electric shock or electrocution hazard to consumers.

Affected Products: Impacted catalog numbers can be seen below. Products were manufactured from January 1, 2014 – January 18, 2018 (date codes 1401 – 1803 inclusive). The catalog number is located on a label on the outside of the safety switch. Information on locating the date code (for installed or uninstalled safety switch units) is included the full inspection procedures.

Remedy: Schneider Electric has provided inspection procedures for products sold and currently installed. Products will be replaced for any non-conformity identified.

For more information call:
877-672-1953
Monday-Friday, 8-5 PM EST

This safety alert is being conducted in cooperation with the US Consumer Product Safety Commission
Download the full report
> Go to Inspection form

  • How-to Inspection Demo

    Offer Safety Notice: Square D™ General Duty Safety Switch 30/60A

    Watch a 2-minute video on how to complete a safety inspection for uninstalled general duty safety switch units.  Download the quick reference guide for additional help.

Recommended Actions for End Users or Contractors

Includes information on locating date codes and full inspection procedures for End Users or Contractors.

Recommended Actions for Distributors and OEMs

Includes information on locating date codes and full inspection procedures for Distributors and OEMs.

Email the Safety Recovery Team

Email us with questions or comments regarding this notice. Send us your list of customers that may have purchased these products for follow-up.

Impacted Catalog Numbers

Products were manufactured from January 1, 2014 – January 18, 2018 (date codes 1401 – 1803 inclusive). The catalog number is located on a label on the outside of the safety switch. Information on locating the date code (for installed or uninstalled safety switch units) is found in the full inspection procedures.
DU222RB DU222RBUP DU321RB DU321RBUP
DU322RB DU322RBUP D211NRB D211NRBCP
D221NRB D221NRBCP D221NRBUP D321NRB
D321NRBCP D321NRBUP DU221RB DU221RBUP
CD321NRB DU321RBCP DU322RBCP

Complete a Safety Inspection Form

Take action. Complete a safety inspection form to share your on-site inspection results and request your replacement unit if needed.
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