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Schneider Electric USA Website

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WebReach/Diagrams won't display bitmap; displays red x instead

Issue:
In Vista, a background or icon is displayed correctly, however, in webreach/Diagrams only a red X is displayed.

Product:
ION Enterprise 6.0
StruxureWare Power Monitoring 7.0
Power Monitoring Expert 7.2/8

Cause:
The program cannot display a file in Webreach/Diagams if name contains special characters such as "&".

Resolution:
Change the name of the file to alphanumeric charaters only.

Schneider Electric USA

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