Browse FAQs

EM4800 BACnet ID Limited to 4 Digits

Published date: 14 May 2020

When attempting to set the BACnet ID to a value that is longer than 4 digits, there is a popup with the error "ID is too long" and "The BACnet identifier cannot be longer than four digits."

Product Line    

This error occurs when using an EM4800 Configuration Utility older than version and EM4800 firmware older than 1.46 Build 1105. Update both to allow for 7-digit BACnet IDs. Refer to FA212624 for instructions on how to upgrade the EM4800.

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.