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How much distance can be between the devices on my Wiser network?

Published date: 22 June 2020

How far can my Wiser Coordinator be from the Power Monitor or other devices?  

Product Range:
Wiser Home Management System (EER series USA model only)

(EER series USA model only)

This question might be asked in planning an installation or possibly in troubleshooting where devices do not seem be sending or receiving data correctly.  

The devices of the Wiser Home Management System use ZigBee radio protocol to communicate among each other.   This wireless technology is commonly quoted to have a range up to 100 meters (330 feet) direct line of sight, through open air.  In a residential house, walls will inhibit the signal to some degree..  
Every device acts as both a receiver and a transmitter.  Each device will re-transmit a message that is not intended for it.  Thus, two devices may be out of range from each other directly, but they will be able to communicate if there is an intermediate device to relay the messages.
Metal barriers have a large effect on the signal strength and for this reason, no device should be installed within a metal enclosure.  

It is recommended that devices be at least 10 feet (3m) apart from the Coordinator.  Devices that are too close may sometimes have communication problems.  

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