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Search FAQs

Where can I find the Q2C or Factory Order number for an enclosed ATS48 soft start?

Need to identify the Factory Order, or Quote to Cash number for an enclosed ATS48 soft start.

Product Line:
Enclosed Altistart 48, Enclosed ATS48, 863848U, 863948U

All models

To determine warranty status or check the Bill of Materials for spare parts.

Find the nameplate on the back of the enclosure door.  At the bottom of the nameplate on the right side is a box labeled Factory Order Number.  This should contain an 11 digit number which is the Factory Order / Q2C number.
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Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.
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