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Does Schneider Electric provide technical support for Yaskawa Drives?

Published date: 19 June 2020

Issue:
Yaskawa drives technical support

Product Line:
Yaskawa product

Environment:
Non-Schneider product

Cause:
Customer prefers to work with Schneider Electric Support but has a Yaskawa drive.  

Resolution:
No, Schneider Electric can provide technical support for Schneider Electric products only. For drive products this includes the Altivar drives and Altistart Soft Starter families.  

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