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Communication error: "Failed to Receive Socket", between HMIGTO and M1E 981030 Momentum PLC when using Vijeo Designer v6.2

Published date: 24 June 2020

Issue:
Communication error: "Failed to Receive on a Socket", between Magelis HMIGTO and M1E 981030 Momentum PLC

Product Line:
Vijeo Designer

Resolution:
Please upgrade Vijeo Designer v6.2 to SP4.1.  Which fixed the "Failed to Receive Socket" error message appeared periodically when the HMIGTO was connected to a M1E 981030 Momentum PLC over Modbus TCP.  

SP4.1 could be downloaded from the Schneider Electric Software Update tool (SESU) or through the local Schneider Electric Customer Care agent.

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