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Remote Desktop Connection does not Open and Shows License Not Found Error

Published date: 08 June 2020

When using a Remote Desktop Connection (RDP), Vista does not open and displays the following error:

Product Line
Power Monitoring Expert 8.X
Power Monitoring Expert 9.0

Remote Desktop Connection

License Manager shows there are two trial licenses. In the Floating License Manager, the system has valid Engineering Client licenses.

Removing the trial licenses will resolve the problem and RDP opens properly with Vista component. 

For instructions on how to remove trial license, review KB FA278982

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