EcoCare for Electrical Distribution Equipment

Discover how EcoCare helps you increase business continuity

Subscribe to EcoCare today!
EcoCare membership is a revolutionary services plan subscription.It starts with IoT sensors installed in your equipment covering critical parameters such as temperature, humidity, insulation issues, and moisture. This data feeds our EcoStruxure IoT platform, enabling our remote services team to perform 24/7 remote monitoring and alarming, supported by on-site services team if required.With EcoCare, we help our members:
Reduce electrical failure and unplanned downtime by up to 75%*
Extend asset lifespan and avoid carbon emissions
Empower your team and develop their skills with specialized training
Reduce on-site maintenance and planned downtime costs by up to 40%**
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Benefits of EcoCare for Electrical Distribution Equipment

Minimize electrical failure risk

Electrical fires are one of the most common (and serious) examples of electrical failure. With EcoCare, our unique electrical fire and health indexes, powered by advanced analytics and more than 6000 machine learning models, help reduce electrical failure risk by up to 75%*. We monitor and manage 45,000+ events which could potentially generate costly disruptions and unplanned downtime every year.
Reduce on-site activities and related costs

Unlock the potential to reduce on-site activities through digital monitoring and advanced analytics. Thanks to our condition-based maintenance and our exclusive Maintenance Index as an enabler, we help EcoCare members reduce on-site activities and planned downtime costs by up to 40%**. Maintenance activities can be efficiently prioritized as the interval between manufacturer maintenance activities may be extended from 3 to up to 5 years.

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Get faster and priority access to our experts

Our remote expert team will monitor the health of your equipment, through our EcoStruxure IoT platform. In case they detect an issue, we will proactively notify you and our technical experts, with faster and priority access, defined by the Service Level Agreement. We help to reduce mean time to repair with our highly skilled on-site services team, along with the right spare parts, available at member rates.
Unleash the power of our advanced analytics

We continuously update our EcoStruxure digital platform and its advanced predictive analytics to support our EcoCare members in improving uptime, operational efficiency, extending equipment lifespan, and avoiding carbon emissions.

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* This percentage is non-contractual and is based on our experience and expertise for the main root cause of electrical failure risk observed and for which Schneider Electric has developed solutions.** This percentage is non-contractual and is based on the time between two manufacturer maintenance activities which can be extended by up to 2 years compared to a traditional calendar-based maintenance contract, from 3 to 5 years.

Don't let downtime cost you a fortune

$50,000 downtime cost per hour

Mining, minerals, and metals industries face a transformational moment of exponential growth impacted by decarbonization, energy inflation, and workforce shift.But they might be impacted by downtime which, on average, represents a cost per hour of $50,000***.In addition, repairing low- and medium-voltage equipment can take up to 100 hours***, while repairing transformers can take up to 200 hours***. With EcoCare membership, you can significantly reduce downtime with fees starting, on average, at 1-3% of the new equipment's value annually.

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*** These figures are approximate, can vary based on multiple factors (company size, revenue, sector), are non-contractual, and are based on our experience related to our installed base.


Support to operations	• mySchneider portal • Premium support • Emergency support • Customer Success Management
• On-site intervention labor • Repair parts in case of break-fix*	Member rates	Member rates
Workforce empowerment	• Member rates for virtual and on-site training with experts
Exclusive Benefits	• Members rates on other services: On-site intervention, advanced trainings, Spare parts and more*
Monitor and optimize	• 24/7 monitoring and alarming for connected assets
	• Consultancy by our experts and quarterly reports	-
• Condition-based maintenance	-	-
	• Advanced Transformer Oil monitoring**	-	Option
Extended warranty	• Coverage for non-consumable remedial parts and Schneider Electric Services Representatives deployment cost***	Option	Option
On-site maintenance	• Manufacturer Calendar-based maintenance visits	Option	Option
• Condition-based manufacturer maintenance visit	-	-

*Not applicable to a System or to a product as a spare. Not applicable to full products, line-ups, sections, and limited to parts as determined by Schneider Electric Services. Not applicable to 3rd party transformers or equipment.**The H2 monitoring option can be installed on any valve type. For the probe monitoring option (Base and Dual H2), globe valves are not compatible, a ball or gate valve is required for this solution.***Applicable for new equipment sold together with EcoCare from Day 1 and up to 5 years maximum total warranty duration.

Customer stories

Azalys Suez turns waste into energy with our services plan
Nestle Nescafe reduces downtime and improves service continuity with the right maintenance approach
Chemicals giant BASF can remotely monitor and manage asset health from anywhere