You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
UPS will not operate on utility power or may be displaying unusual characteristics.
Product Line:
APC AV Power Conditioners with Battery Back-UP
Models: J10, J10BLK, J15, J15BLK, S10, S10BLK, S15, S15BLK and S20BLK
Cause:
This may be caused by one of the
Environment:
UPS is not operating as designed following conditions;
Resolution:
The following video details the process for the Brain Dead (Logic Reset) and Cold Start of AV Power Conditioners.
UPS will not operate on utility power or may be displaying unusual characteristics.
Product Line:
APC AV Power Conditioners with Battery Back-UP
Models: J10, J10BLK, J15, J15BLK, S10, S10BLK, S15, S15BLK and S20BLK
Cause:
This may be caused by one of the
Environment:
UPS is not operating as designed following conditions;
- Improper Voltage
- Poor power quality
Resolution:
The following video details the process for the Brain Dead (Logic Reset) and Cold Start of AV Power Conditioners.